When do orders ship?
We ship once a week, typically Fridays. Unless it's a holiday. Please allow up to 2 WEEKS for your order to be processed and shipped, and 4-6 weeks for large custom orders. Please remember this is 90% a one woman show, who runs a small farm and is a dedicated author. I truly work hard to give fast good service. Often, I'm able to ship within a few days! Currently, all shipping is standard US Only. International soon. Shop pauses shipping from December 10th-January 5th to enjoy the holidays, so please plan your holiday orders accordingly. (Blacksmith will communicate wait lists and production times, directly with ax/cleaver customers.)
- While we are not vegan, All products (outside of the blacksmith) are vegan/cruelty free, as to accommodate and respect all lifestyle choices and concerns. The Soap Shop itself, and everything used to prepare/package/label/store or clean our products has NEVER come in contact with an animal product.
What about custom/bulk/party orders?
Please Email directly if you wish to work with me for wholesale, or there is a bulk amount of something you wish to order, for a wedding, subscription box, party favor, grad gift, gag gift etc... or a certain scent you can't live without, and I will do my best to grant your wishes. when in doubt ask.
What about returns/refunds?
Please message us directly if you are unsatisfied with your purchase or have any issues at all. We will do whatever we can to correct any issues and make it right, within reason. However we cannot be held accountable for damaged or stolen packages, and custom orders are non-refundable. PLEASE remember that chemical free natural products do not contain the chemical derived preservatives of store bought "products" and should not sit in extreme temps so monitor your mail.
As of right now, we refund shipping on all orders over $100. (US ONLY) Please subscribe to our mailing list for subscriber only free shipping days and notices as well as subscriber only coupons and freebies!
Some of our products are only available during certain seasons, however, if there is something you'd like that is currently out of season, please email, and we will do our best to see about making it for you if possible.
BY LAW, WE ARE REQUIRED TO STATE THE FOLLOWING LEGAL DISCLAIMERS:
Howling Winds Homestead products, blogs, crystals, "Magick" and information etc, are for entertainment purposes only, HWH and its affiliates shall not be held responsible for any injuries, damages, or losses resulting from their use or consumption.
Purchasing products on this site, both digital and tangible, signifies your acceptance of this statement and releases Howling Winds Homestead and itss owners from any and all liability.
Magical outcomes are not implied or guaranteed by using any product on this site. Any information related to magical or herbal properties represents historical or traditional uses and is for entertainment and informational purposes only.
Use of any product on this site is not meant to replace conventional medical care, life's responsibilities, or common sense.
Reliance on information presented on this site is at your own risk. This site contains the opinions and views of others.
herbal/holistic products are made using ancient and current knowledge/recipes, gathered/tested/used over many years of personal passionate research, mentor ship, books, many many classes and rural mountain living... using wild and/or self-grown/harvested plants or ordered organic from local reliable sources. While I truly stand by the quality of my products and use them all myself and on my family, It goes without saying (altho legally we must) that I/We and any affiliates of HowlingWindsHomestead, are NOT doctors, These are part amazing plant properties/part consistent use and lifestyle choices, that holistic practice (aroma therapy, crystals etc) is focused around energy work/breathing and mental/aromatic "effects" focusing around balancing your mind and emotions, all which can be done without these things, they are suggested "tools", and are not to replace proper medical treatment/opinions or consultations from a licensed physician or to replace seeking help for severe mental distress or anything else from a licensed professional. You Should always ask a doctor before using anything new especially if you're Pregnant, nursing, on medication or have serious skin issues. These products have not been evaluated by the FDA. also the fda does not evaluate herbs. it is absolutely NOT to replace professional medical advice/treatment, and that you are to be aware of your own allergies and possible complications with prescriptions/pregnancy/breastfeeding etc before using. While we strive to give you as much information as possible to ensure you have the best safest and best experience possible, YOU and you alone are responsible for making sound and researched decisions before embarking on an herbal adventure, topically or otherwise, and by purchasing anything from Howling Winds Homestead, you release HWH and its affiliates of any and all responsibility, financial, emotional, physical or otherwise for any complications, no matter how severe, that may occur from use of our products and/or services.
*Statements made on this website regarding the herbal and natural products offered on this website, along with any food/DIY recipe, project or "advice" , "Magic/metaphysical" blog etc that should be regarded as opinion, Howling Winds Homestead, howlingwindshomestead.com and/or it's proprietors assume no liability for any injury, illness or adverse affects caused by the misuse and/or use of the information or products presented on this website, by purchasing or reading any item you are acknowledge that you are 18yrs of age or older and have read the full legal disclaimer here, and the Natural Candle care and safety Blog.
All informational material, descriptions and representations have been provided by the manufacturers of the listed products and are subject to change. Howling Winds Homestead and/or it's proprietors cannot, and will not, assume any liability for any manufacturers descriptions of these products or for inaccuracies or misstatements about products.
All ingredients used in the manufacture of our body products are classified as GRAS (Generally Recognized As Safe). Thank you.